Company Overview
We are technology with a human heart.
Loading the future, one byte at a time.
At Loading Happiness, we don’t just build IT solutions —
we solve real human problems through technology.
Grounded in empathy and purpose,
we’re here to help people and businesses thrive.
Vision and Culture
From the beginning, Loading Happiness has aimed to be more than just an IT company.
Our goal has always been to create an environment of social responsibility, where technology serves people — not the other way around.
We believe in building relationships, fostering empathy, and making innovation meaningful for everyone.
OUR IDENTITY
The Name and Brand
“Loading Happiness” was a name that emerged naturally from a list of ideas.
It reflects our desire to create solutions that aren’t just technically robust — but that deliver something more: joy, simplicity, and meaningful progress.
The name is also a gentle reminder that every action we take, every byte we deliver, should help load a little more happiness into someone’s life or workday.
At Loading Happiness, our growth is built on a foundation of trust and our philosophy of ‘technology with a human heart.’ We blend cutting-edge IT solutions with a deep understanding of our clients’ unique needs, ensuring that technology not only supports their businesses but also fosters meaningful connections and long-term success.
The History of Loading Happiness
Foundation and Inspiration
Founded in October 2016 in the historic city of Sintra, Loading Happiness was born from a visionary idea: to offer Portuguese small and medium-sized businesses IT consultancy and services with the same quality found in large corporations. Inspired by this ideal, we set out to create holistic and personalized solutions that meet the specific needs of each client, making technology a true ally in the growth and success of local businesses.
Growth and Evolution
Our journey has been marked by gradual and solid growth, built on the trust and satisfaction of our clients. Through high-quality service, close client relationships, tailored solutions, and meticulous attention to detail, we have earned a prominent place in the Portuguese business landscape. This evolution reflects our commitment to understanding and addressing the unique needs of each business, adapting and growing together.
Challenges and Achievements
One of our biggest challenges has been addressing the lack of risk culture and limited business training in the Portuguese market. However, we have overcome these barriers with perseverance and dedication, educating and supporting our clients in understanding the value and importance of advanced technology for business development.
Some of Our Awards, Commitments, and Distinctions
Scoring Top 5% Best SME (2021)
Performance and Financial Soundness Index (IDS) ‘Excellent,’ highlighting a financial sustainability achieved by only 5% of national SMEs.
Scoring Top 5% Best SME (2022)
Performance and Financial Soundness Index (IDS) ‘Excellent,’ highlighting a financial sustainability achieved by only 5% of national SMEs. 2nd consecutive year.
Scoring Top 5% Best SME (2023)
Performance and Financial Soundness Index (IDS) ‘Excellent,’ highlighting a financial sustainability achieved by only 5% of national SMEs. 3rd consecutive year.
European CEO of the year Awards 2024
Our CEO, Carlos Gavela, has been recognized as the Most Innovative IT Services CEO 2024 (Lisbon) by EU Business. This award reflects our ongoing commitment to innovation and our dedication to serving our clients with excellence.
Compromisso Pagamento Pontual
At Loading Happiness, we take pride in being part of the Compromisso Pagamento Pontual initiative. This commitment reflects our dedication to responsible financial management and timely payments to our partners and suppliers. By honoring our financial obligations promptly, we contribute to a healthier business environment and foster trust in all our professional relationships.
Contact us today or submit a business inquiry online to see how we can help transform your technology into a driver of success.
Fast, professional, and efficient service. I highly recommend Loading Happiness, with special thanks to Carlos Gavela! Thank you for all the support you have provided to Flores no Cais!
